Privacy policy

Last Updated: October 2025

At Scrub Roasters Coffee Co., your privacy matters as much as your morning brew. This Privacy Policy explains how we collect, use, and protect your personal information when you visit scrubroasterscoffeeco.com or interact with our brand online.

By accessing our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information that helps us serve you better and provide a seamless shopping experience.

a) Information You Provide Directly

When you make a purchase, subscribe to our newsletter, or contact us, we may collect:

  • Full name
  • Email address
  • Shipping and billing address
  • Payment details (processed securely via third-party gateways)
  • Phone number (optional)

b) Automatically Collected Information

When you visit our website, certain data is collected automatically, such as:

  • Browser type and version
  • Device information (mobile, desktop, etc.)
  • IP address
  • Pages viewed, time spent, and click activity (for analytics and performance improvement)

c) Cookies and Tracking

We use cookies to enhance your browsing experience — from remembering your cart items to personalizing your coffee recommendations. You can manage or disable cookies anytime through your browser settings.

2. How We Use Your Information

We use your information responsibly and only for purposes that improve your experience.

We use your data to:

  • Process and fulfill your orders
  • Send order confirmations, tracking updates, and receipts
  • Improve website performance and personalization
  • Share updates, promotions, and new coffee releases (only with your consent)
  • Respond to customer service requests
  • Ensure compliance with legal and security obligations

3. Sharing Your Information

We respect your trust and never sell or rent your personal data.

Your information is only shared with:

  • Trusted service providers (e.g., payment processors, shipping carriers) who help us operate securely
  • Analytics partners to optimize our site performance
  • Legal authorities, if required to comply with applicable laws or regulations

All third-party partners are bound by confidentiality and data protection agreements.

4. Payment and Security

All transactions on our website are SSL-encrypted to ensure your data stays safe.

Payments are processed through secure third-party gateways like Shopify Payments, PayPal, Apple Pay, and Google Pay — meaning we never store or access your complete credit card information.

5. Data Retention

We keep your personal data only as long as necessary:

  • To complete your purchase or provide ongoing customer support
  • To comply with tax, legal, or regulatory requirements
  • After this period, your information is securely deleted or anonymized.

6. Your Rights

Depending on your location, you have the right to:

  • Access and review the personal data we hold
  • Request corrections or deletion of your information
  • Opt out of promotional emails at any time
  • Request data portability or restrict processing under GDPR

You can exercise these rights by contacting us at scrubroasterscoffeeco@gmail.com.

7. Email Communications

By subscribing to our mailing list, you agree to receive updates, promotions, and offers from Scrub Roasters Coffee Co.

You can unsubscribe anytime by clicking the “Unsubscribe” link in any email.

8. Cookies & Tracking Preferences

Cookies help us remember your preferences, show relevant products, and analyze traffic patterns.

If you prefer not to share this data, you can disable cookies in your browser — though some site features may not work properly without them.

9. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect or store information from minors. If we become aware of such data, we promptly delete it.

10. Changes to This Policy

Scrub Roasters Coffee Co. may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Last Revised” date.

We encourage you to review this page regularly to stay informed about how we protect your data.

11. Contact Us

For questions or concerns about this Privacy Policy or how we handle your personal data, please reach out to our team.